Process coordination
KeneaFlow

A next action with a clear owner.
- Exception
- Owner
- Next step
Make the next action clear.
We bring process exceptions together to define who should resolve them, with what information and by when.
What it addsOne operational queue where every blockage has context, an owner and a next action.
Architecture options
Explore this project
The context
A blocked order, missing approval or partial delivery can be scattered across email, ERP and spreadsheets. The difficulty comes when no tool makes it clear who should resolve the exception.
Validation criteria
Which states can be interpreted reliably, who can change them and whether configuring the current software would be enough. The useful difference would have to be resolving exceptions across tools.
Next milestone
One order-to-delivery workflow with a defined set of exceptions. Compare blocked time, handoffs without an owner and coordination effort, including the work needed to maintain the inbox.


