Collect and record requests
Check data from a form or email and prepare the record in the destination system. Incomplete requests remain available for review.
Process automation
Automate the tasks repeated across your applications.
Requests arrive by email, records are copied into another system and someone has to remember the follow-up. We design and build automation for that work.
Discuss an automationWhere automation can help.
Coordinate approvals
Assign a request to its owner, flag what is outstanding and record the decision before continuing.
Prepare documents and reports
Gather data from different sources and prepare a document for review. Where text needs interpretation, we consider whether AI would help.
Exceptions are part of the scope.
We define what should happen when data is missing, a request is repeated or a system does not respond.
Before development, we check the features and access available in your software. Delivery is tested against an agreed sample, with results and outstanding cases documented.
We assess the improvement against that sample, including review time, incidents and maintenance.
Before you start.
Will we need to replace our ERP or CRM?
We first check the features and interfaces in the version you use. An existing configuration or vendor feature may meet the need.
Does it need AI?
Clear rules may be enough for the task. We consider a model when variable information needs interpretation and its answers can be checked.
Can you work with teams in other countries?
We work remotely with businesses in Spain and Latin America. We agree the contacts, access and working sessions required. We can also meet in person in Gijón and Madrid.
How is the work priced?
Based on the tools, access, tasks and exceptions. Before work begins, you receive a proposal setting out scope, price, schedule and support.
Start with a task your team repeats.
Tell us what starts it, which applications it uses and where someone needs to step in.
Discuss the development